Terms of service

Effective Date: 05 November 2025

These Terms of Service (“Terms”) govern your access to and use of the website operated by Celestre, a brand owned and operated by Paratech Pvt Ltd, a UK-registered limited company (“Company”, “we”, “us” or “our”). By accessing or using our website (the “Site”), you agree to be bound by these Terms and our other policies, including the Privacy Policy, Shipping Policy, and Returns Policy. If you do not agree, please do not use the Site.

These Terms apply specifically to all our products.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old.

2. Use of the Site

You agree to use the Site only for lawful purposes. You must not:

  • Engage in activity that may damage, disrupt, or compromise the Site.
  • Attempt to gain unauthorised access to any part of the Site or its systems.
  • Use the Site for fraudulent, abusive, or harmful purposes.

We reserve the right to suspend, restrict, or terminate access for users who breach these Terms.

3. Intellectual Property

All content on this Site, including text, graphics, logos, images, product descriptions, and downloadable materials, is owned by Celestre or its content suppliers and is protected under UK and international intellectual property laws.

You may not reproduce, distribute, or exploit any part of this Site without our prior written consent.

4. Product Information

We strive to provide accurate and up-to-date information about our products. However, we do not guarantee that product descriptions, pricing, or other content is always accurate, complete, or error-free.

We reserve the right to correct errors or update information at any time without prior notice.

For home décor, product dimensions, weight, fragility, and special handling instructions are included where relevant.

5. Orders and Payments

  • All orders placed via the Site are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason.
  • Prices are displayed in GBP (£) unless otherwise indicated.
  • You agree to pay the full order amount at the time of purchase.

6. Shipping and Returns

For detailed information on delivery times, shipping costs, and our return and refund procedures, please refer to our:

Shipping Policy

Refund & Returns Policy

These policies are incorporated into these Terms by reference and form an integral part of your agreement with us.

7. Account and Security

If you create an account on the Site, you are responsible for keeping your login credentials secure. You must notify us immediately of any unauthorised access.

We are not responsible for any losses resulting from unauthorised use of your account.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or the purchase of our products.

Our total liability to you under these Terms or in connection with the Site will not exceed the amount paid for the relevant product.

9. Indemnity

You agree to indemnify and hold harmless Celestre, its directors, employees, affiliates, and agents from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your use of the Site or breach of these Terms.

10. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or policies of third-party sites.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time by posting the revised version on the Site.

Your continued use of the Site after changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Contact Information

For questions or concerns regarding these Terms, contact us at:

Email: support@celestre.co.uk

Registered Address: Suite 6, Piccadilly Business Center, Aldow Enterprise Park, Manchester, Greater Manchester, M12 6AE, United Kingdom

Phone: 07871854240

Customer Service Hours:

Monday–Friday: 09:00 a.m. – 5:00 p.m. (GMT - London)
Saturday: 10:00 a.m. – 4:00 p.m. (GMT - London)
Sunday: Closed

We aim to respond to all enquiries within 24 hours.